Terms and Conditions

These general conditions of sale are strictly applied to all sales of products made by the Antilia Soluciones SL online store. Any order made to the Antilia Soluciones SL online store necessarily implies, as an essential, determining and essential condition, the unreserved acceptance by the Customer of the General Conditions of Sale of the Antilia Soluciones SL online store in force on the day it is placed. carry out the corresponding request. In addition, the Client acknowledges that the acceptance of these conditions will imply their application to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are brought to their attention by the Antilia online store. Solutions SL . The fact that the Antilia Soluciones SL online store does not resort to any of these conditions at any given time cannot be interpreted nor will it be the same as renouncing to resort to them in the future or in the past.
The interpretation and execution of the conditions, as well as all the acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions contrary to it.

IDENTITIES OF THE PARTIES

On the one hand, Antilia Soluciones SL . (Owner of the website https://www.herbolariomedicinal.com/es/) as a supplier of the products contracted by the consumer and/or user. Contact address info@herbolariomedicinal.com. Company registered in the Mercantile Registry.

On the other hand, the user, registered on the website and whose purpose is to be a consumer and/or user of the same and/or contract the products or services of herbolariomedicinal.com . The consumer and/or user is responsible for the data provided to herbolariomedicinal.com And therefore responsible for the veracity of the data provided on this website.

PRICES

The prices published in the Antilia Soluciones SL online store are in Euros. All prices include VAT applicable on the day of the order, any change in the VAT rate will be automatically applied to the prices of the products for sale in the Antilia Soluciones SL online store.
Offers on products for sale in the Antilia Soluciones SL online store will be displayed in the "Offers" section or indicated in the product file and, unless otherwise indicated, will be valid as long as they are displayed on the screen.
The discount vouchers will have a validity and special conditions for their use. Check the specifications of each voucher before using it.

OBJECT OF THE CONTRACT (DESCRIPTION OF THE PRODUCTS AND SERVICES)

The purpose of this contract is to regulate the existing relationship between herbolariomedicinal.com and the consumer and/or user at the time that the latter grants their consent during the contracting process by accepting the corresponding box. (Box that, prior to its acceptance, will inform about these general conditions, legal notice and privacy policy of this website).

The contractual relationship of sale will entail the delivery of a product in exchange for a certain price on the website.

PAYMENT METHODS

When making the order, the customer can freely choose to pay for the purchases they make in the Antilia Soluciones SL online store by:

  • Bank transfer: To make the payment by this modality, the buyer must make a bank transfer (determining the order reference in the concept) within a maximum period of 3 business days from the completion of the order. The company reserves the right to cancel the order if confirmation of the transfer has not been received after said period. The bank account will be shown to the customer at the time he chooses this payment method.
  • PayPal: In order for the consumer and/or user to be able to pay for their purchases through this system, they must have a PayPal account. For more information www.paypal.es .
  • Cash on Delivery: Once the buyer places the order, herbolariomedicinal.com will send it to the address established in the registry through our transport agency, which will charge you at the time of delivery of the package. Checks are not accepted, only cash. It is important that the consumer and/or user have the exact amount ready, since the carrier may not have change
  • By credit or debit card through the virtual POS. Through this means of payment, the buyer will have to provide their card number, the expiration date and their CVV number. In this case, your data will be encrypted and sent under a secure server to the bank's virtual POS. This procedure does not provide the card number to herbolariomedicinal.com.

PRODUCT

The offers presented by the Antilia Soluciones SL online store are valid within the limit of available stocks and the dates established for said offer. The Antilia Soluciones SL online store reserves the right to modify the assortment of products depending on the difficulties imposed by its suppliers.

In the event that the selected product is not available as stock, on the product page the user may provide their email in order for the entity to contact the user once the product is available via email.

USER REGISTRATION

You do not need to be registered to browse the store and add products to the cart. However, to make the purchase it will be necessary to register as a user. We will request your personal data to generate your customer file, said data will be protected by virtue of the provisions of Law 15/1999, of December 13, on the Protection of Personal Data.
With your user account you can make purchases and benefit from the discounts, promotions and gifts that we offer to our customers.
In your account you can check the history and details of your orders, your shipping addresses, your means of payment, your discount vouchers, etc.

PURCHASING PROCESS

To buy in the online store Antilia Soluciones SL it will be necessary to be a registered user and over 18 years of age.
Add all the products you want to your cart, then click on "Confirm" to make the purchase. We will ask you for the shipping address and the customer address (you can use the same address for both).
Subsequently, you will be asked to choose the type of shipment, these rates are calculated according to the delivery address provided, with the total weight of the package and the duration of the shipment (urgent or ordinary).
Finally, you must choose the payment method, either by bank transfer, cash on delivery, PayPal or with debit or credit cards.

GUARANTEE

Repair and replacement will be free for the user. Said gratuity will include the necessary expenses incurred to correct the lack of conformity of the products with the contract, especially the shipping costs, as well as the costs related to labor and materials.

It is the customer's obligation to send the defective merchandise by their own means to be able to process the warranty, once the warranty is received and approved, Antilia Soluciones SL will proceed to replace the product by sending it to the customer freight prepaid, without costing the customer any additional expense. .

The seller is responsible for the lack of conformity that is manifested within a period of two years from the delivery. The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it.

CONTACT

At any time you wish, you can contact us to request more information or answer your questions.

The parties submit, at their choice, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user's domicile.

"This merchant agrees not to allow any transaction that is illegal, or is considered by the credit card brands or the acquiring bank, that may or has the potential to damage their goodwill or negatively influence them. The following activities are prohibited under the card brand programs: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder, or cards. In addition, the following activities are also explicitly prohibited:

-Sell medicines.

Antilia Solutions SL © 2019.